Gary HawkinsJul 11, 2019All Customers are not equal in RetailCustomers are not equal in retail. This is not heresy but fact. We discovered this firsthand 25 years ago when we launched one of the...
Gary HawkinsJul 11, 2019Automation vs Customer RelationshipsWe are seeing many retailers pursuing 'Amazon Go' like shopping technology that would eliminate traditional cashiers. The computer vision...
