Articles by Gary Hawkins

As the COVID-19 crisis continues to hammer the supermarket industry, we must ask ourselves if bigger is necessarily better. Panic buying...

Published by Winsight Grocery Business, April 22, 2022 Life on earth developed over millions of years, rising from the primordial soup:...

I have spent many years of my life as a retailer so I hopefully have more empathy than most for what retailers are going through during...

Mindsteps, a construct created by astronomer Gerald Hawkins (no relation) several decades ago, refer to irreversible shifts in thinking...

Identity management is set to explode as archaic state laws governing age-restricted sales of alcohol and other products play catch-up as...

The transformation of brick-and-mortar retail to the new digital world is not without its trials and tribulations. Walmart has recently...

As we begin a new decade, I’d like to offer up a handful of resolutions retail industry executives may want to adopt: Resolve to reflect...

Eighteen months ago, I wrote a piece about why retailers’ first-generation efforts to move online were not enough, that many retailers...

We are entering the age of "I"—a time when the world is increasingly tailored to each of us individually. We’ve come to regard this...

As anyone who attended CES or NRF in the opening weeks of this year can attest, tech-fueled innovation is speeding up. We see robots...