Gary Hawkins May 26 Maybe Bigger is Not Always Better As the COVID-19 crisis continues to hammer the supermarket industry, we must ask ourselves if bigger is necessarily better. Panic buying ...
Gary Hawkins Apr 23 When Sapiens Go Shopping: Customer Cognition at the Speed of Thought Published by Winsight Grocery Business, April 22, 2022 Life on earth developed over millions of years, rising from the primordial soup: s...
Gary Hawkins Apr 13 Opportunity Lost I have spent many years of my life as a retailer so I hopefully have more empathy than most for what retailers are going through during t...
Gary Hawkins Mar 29 A Retail Mindstep like None Before: The COVID-19 Crisis Mindsteps, a construct created by astronomer Gerald Hawkins (no relation) several decades ago, refer to irreversible shifts in thinking t...
Gary Hawkins Mar 28 Identity Management in Retail: Its Time Has Come Identity management is set to explode as archaic state laws governing age-restricted sales of alcohol and other products play catch-up as...
Gary Hawkins Mar 28 Three Innovation Imperatives for Retailers The transformation of brick-and-mortar retail to the new digital world is not without its trials and tribulations. Walmart has recently s...
Gary Hawkins Mar 28 10 Resolutions for Retailers in 2020 As we begin a new decade, I’d like to offer up a handful of resolutions retail industry executives may want to adopt: Resolve to reflect ...
Gary Hawkins Mar 28 Grocery E-Commerce 2.0 Update: Little Progress Eighteen months ago, I wrote a piece about why retailers’ first-generation efforts to move online were not enough, that many retailers ha...
Gary Hawkins Feb 22, 2019 Heading Into Retail in the Age of ‘I’ We are entering the age of "I"—a time when the world is increasingly tailored to each of us individually. We’ve come to regard this custo...
Gary Hawkins Feb 1, 2019 Three Keys for Mastering Innovation As anyone who attended CES or NRF in the opening weeks of this year can attest, tech-fueled innovation is speeding up. We see robots ever...
