Gary Hawkins
May 26, 20204 min read
Maybe Bigger is Not Always Better
As the COVID-19 crisis continues to hammer the supermarket industry, we must ask ourselves if bigger is necessarily better. Panic buying...
Gary Hawkins
Apr 23, 20203 min read
When Sapiens Go Shopping: Customer Cognition at the Speed of Thought
Published by Winsight Grocery Business, April 22, 2022 Life on earth developed over millions of years, rising from the primordial soup:...
Gary Hawkins
Apr 13, 20204 min read
Opportunity Lost
I have spent many years of my life as a retailer so I hopefully have more empathy than most for what retailers are going through during...
Gary Hawkins
Mar 29, 20204 min read
A Retail Mindstep like None Before: The COVID-19 Crisis
Mindsteps, a construct created by astronomer Gerald Hawkins (no relation) several decades ago, refer to irreversible shifts in thinking...
Gary Hawkins
Mar 28, 20203 min read
Identity Management in Retail: Its Time Has Come
Identity management is set to explode as archaic state laws governing age-restricted sales of alcohol and other products play catch-up as...